Privacy Policy

1. Introduction

MundusShift Tech Consulting FZCO ("we," "our," or "us") is a company registered in IFZA, Dubai Silicon Oasis, United Arab Emirates. We are committed to protecting your privacy and handling your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the applicable Dubai International Financial Centre (DIFC) Data Protection Law.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Communication Data: Records of correspondence when you contact us
• Technical Data: IP address, browser type, device information, pages visited
• Usage Data: Information about how you use our website and services

4. Legal Basis for Processing

Under the UAE PDPL, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contractual Necessity: To perform our contractual obligations to you
• Legitimate Interests: For our legitimate business interests, provided these do not override your rights
• Legal Compliance: To comply with applicable laws and regulations in the UAE

5. How We Use Your Information

We use your personal data to:

• Respond to your inquiries and provide requested services
• Send you relevant information about our services (with your consent)
• Improve our website and user experience
• Comply with legal obligations under UAE law
• Protect our rights and prevent fraud

6. Data Sharing and Transfers

We may share your personal data with:

• Service Providers: Third parties who assist us in operating our business
• Affiliated Companies: Our subsidiary digitacura LLC and partner organizations
• Legal Authorities: When required by UAE law or to protect our legal rights

For international data transfers outside the UAE, we ensure appropriate safeguards are in place as required by the PDPL, including standard contractual clauses and adequacy assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable UAE laws. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under the UAE PDPL, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at hello@mundusshift.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

10. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function and cannot be disabled.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable UAE laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights under the UAE PDPL, please contact us: